Managing your account

  • Change of details

    Lets us know if you need to change any of your personal details.

  • Account Maturity

    Find out what happens at maturity and how we can take your instructions.

  • Additional accounts

    Find out how to open a new account.

Please note our opening hours over the Christmas period are as follows:

Tuesday 24th, Friday 27th & Tuesday 31st December we will be open from 08.30am until 2:00pm

Wednesday 25th, Thursday 26th December & Wednesday 1st January, we are closed

Thursday 2nd & Friday 3rd January, we are open as normal

Sign up to online banking

If you are a personal customer find out how to sign up to online banking.

Ways to contact us

  • Login and send us a message via online banking
  • 020 7190 5599

    Monday – Friday 9am – 5pm

  • United Trust Bank, One Ropemaker Street, London, EC2Y 9AW

  • Submit via our online contact form
  • Use our Help Centre to see if we can answer any of your queries online