We understand our customers


Find out in this short film how our highly responsive customer service and commitment to being an adaptable, approachable and dependable partner means we are always able to look for reasons to say ‘yes’ to our customers.

United Trust Bank is an entrepreneurial and pragmatic specialist lender, driven to understand our customers’ needs.  With dedicated divisions providing asset finance, motor finance, bridging finance, development finance,  specialised mortgages, and structured finance, our in-depth knowledge combined with commercial awareness, makes us the lender of choice for finance brokers, developers and individuals seeking a high quality, bespoke service.

United Trust Bank is led by astute and knowledgeable individuals who collectively bring many decades of experience. Their insight and understanding enables us to provide quick, bespoke and flexible funding solutions to borrowers in a wide range of circumstances.

Establishing strong relationships with our broker partners is fundamental to the continued success of our business. We never underestimate the important role brokers play in acting as counsel to their clients and we strive to add value by  providing outstanding service and building relationships for the long term.

United Trust Bank was incorporated in 1955. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

A United Bank

At United Trust Bank, our focus is always on our customers’ needs. Our lending divisions and our deposits team each have their own specialist skills, knowledge and strengths which they draw upon to deliver an outstanding service for our customers. At the heart of these lie common values and attributes which unite our approach to banking:

  • Our highly experienced teams have a profound knowledge of their sectors, giving us the necessary insight to support our customers.
  • Our experience and knowledge help us to be flexible and entrepreneurial, enabling us to  tailor our lending to our borrowers’ individual needs.
  • By focusing on delivering a high-quality service, we aim to build mutually beneficial relationships for the long-term.
  • By maintaining the bank’s financial strength, we ensure that we are in a position to lend when our borrowers need us and provide competitive rates of interest to our savers.

In our determination to deliver the best service and value, we frequently win awards reflecting the quality of our products and services.

Our past and the future

United Trust Bank was founded in 1955 and our management team has a long history of working together. We employ highly experienced people throughout the bank, and our flat management structure minimises bureaucracy, encourages flexibility and enables quick decision making.

As an innovative organisation, we have developed our business to ensure that it continues to meet the evolving needs of our customers and allows us take advantage of new opportunities.

Best Second Charge Mortgage Lender

Financial Reporter Awards 2020

Best Second Mortgage Lender

What Mortgage Awards 2020

Regulated Bridging Lender of the Year

B&C Awards 2020

Bridging Lender of the Year

SFI Awards 2020

Secured Loan Lender of the Year

SFI Awards 2020

Development Lender of the Year

NACFB Awards 2020

Social Media Champion

Crystal Specialist Finance Awards 2020

Award for Customer Service

2021 Savings Champion Awards

Secured Loan Lender of the Year

2020 Mortgage Introducer Awards

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