Please note we will be carrying out system maintenance from 7.30am until 2.00pm on Saturday 28th June 2025. During this time online banking and our application portals will be unavailable.
Managing your account
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Change of details
Let us know if anything is changing with your account from updating personal details to amending your business or charity account mandate and signing rules.
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Account Maturity
Find out what happens at maturity and how we can take your instructions.
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Additional accounts
Find out how to open a new account.
How can we help?
Here you can find answers to the most common questions about our deposit accounts.
Can’t find what you need? Try searching
Ways to contact us
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Login and send us a message via online banking
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020 7190 5599
Monday – Friday 9am – 5pm
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Freephone – 0800 083 2228
Monday – Friday 9am – 5pm
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United Trust Bank, One Ropemaker Street, London, EC2Y 9AW
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Submit via our online contact form
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Use our Help Centre to see if we can answer any of your queries online
