Customer Support
and Life Moments
Accessibility
If you have a disability, a physical or mental health condition, or just need extra support please let us know.
Change in Financial Circumstances
Get in touch if you are worried about your financial situation.
Bereavement
How we can help and support you through a difficult time.
How can we help?
Here you can find answers to the most common questions about our deposit accounts.
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Ways to contact us
Secure Message via online banking: Login here
Telephone: 020 7190 5599; Monday – Friday 9am – 5pm
Post: United Trust Bank, One Ropemaker Street, London, EC2Y 9AW
Online contact form: Submit your enquiry here
Use our Help Centre to see if we can answer any of your queries online