Customer Support
and Life Moments
Please note our opening hours over the Christmas period are as follows:
Friday 22nd & 29th December, we will be open from 08:30am until 2:00pm
Monday 25th December, Tuesday 26th December & Monday 1st January we are closed
Wednesday 27th December and Thursday 28th December, we are open as normal
Accessibility
If you have a disability, a physical or mental health condition, or just need extra support please let us know.
Change in Financial Circumstances
Get in touch if you are worried about your financial situation.
Bereavement
How we can help and support you through a difficult time.
How can we help?
Here you can find answers to the most common questions about our deposit accounts.
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Ways to contact us
Secure Message via online banking: Login here
Telephone: 020 7190 5599; Monday – Friday 9am – 5pm
Post: United Trust Bank, One Ropemaker Street, London, EC2Y 9AW
Email: [email protected]
Use our Help Centre to see if we can answer any of your queries online