For fixed term accounts once we have received the full amount indicated on your application we will write to you by post to confirm your term details. For notice accounts we will write to you each time you make a transfer to us.
To deposit the funds electronically use the details that you have be provided at application, alternatively you can send the funds to our head office account:
Bank: United Trust Bank
Sort Code: 30-01-51
Account No: 55667700
Reference: Your name
You must send us the funds from your nominated bank account; any funds received from an account other than the nominated bank account will be returned.
As of May 2020, some banks and building societies in the UK began offering a service called Confirmation of Payee (CoP), it will help protect you when you’re making payments by checking that the account, sort code and name of the account match.
United Trust Bank account details cannot be verified using CoP as we are not part of the service yet, so when you go to make a payment to us for the first time you will might get a ‘no match’ or ‘unavailable message’.
If this is the case we request that you first check that you have correctly entered the sort code and account number. The sort code for every United Trust Bank Savings Account is 30-01-51. You can confirm the validity of any sort code through the Faster Payment Sort Code Checker and other sort code registry checking tools.
After you have confirmed that you’ve entered the correct details, ask your bank or building society to proceed with the transfer.
If you are an existing customer please use the deposits contact form here and select additional account to let us know which product you would like to open and how much you would like to invest. If you were a customer in the past and no longer hold any balances with us you will need to complete a new application form. Please use the contact form here to ask for one.
Please use the contact form here and select additional account to let us know which product you would like to open and how much you would like to invest.
The 14 day funding window starts on the day the account is opened and ends 14 calendar days later. If we have not received any funds by end of the 14 days the account will be closed.
For fixed terms providing you are within the 14 day funding window you can change the amount you are going to invest, please use the contact form here to let us know the new total investment amount.
Yes. For fixed term accounts the last transfer must be made within the 14 day funding window that follows account opening, once we have received the full amount indicated on your application we will write to you by post to confirm your term details.
For notice accounts the minimum balance requirement must be met within the 14 day funding window that follows account opening, we will write to you each time you make a transfer to us.
Yes. If you want annual interest payments to your nominated bank account you can request this on your application form or by using the contact form.
Yes. United Trust Bank is well capitalised with a high level of liquidity and we adhere to strict rules and regulations designed to protect our customers. In addition, our savings customers benefit from a government guarantee protecting their savings up to £85,000 each through the Financial Services Compensation Scheme (FSCS).
Our Online Banking Service is now available for eligible customers to view and manage their accounts via our website.
To help protect you we use mobile phone two-factor authentication as part of the cyber-security steps we have taken.
Using the service, you are able to:
- view details of your accounts
- view and amend your personal details
- open additional accounts
- make and authorise withdrawals from eligible accounts
At the moment, the service is only available for personal customers and we are currently busy working on finishing our solution for Businesses and Charities.
We will be contacting all eligible customers in due course so watch out for an email inviting you to join.
For any questions, please use the contact form here if you have any questions. Please give us as much information as possible to help us answer your question
No. We will work with your current ISA provider to make the transfer as quickly as possible.
Payments are made by BACS transfer to your nominated bank account and will be received two working days after the maturity date of your fixed term or expiration of your notice period.
For fixed term accounts, the rate is fixed throughout the duration of the term and confirmed to you in writing upon application. For Notice accounts, you can find the current rates here.
We will write to you around two weeks before your bond matures to ask what you would like us to do with the funds. You must provide us with confirmation if you wish your fixed term to be renewed.
In the event that you do not let us know what you want to do we will place your deposit in a seven day instant access account with an interest rate fixed at the Bank’s prevailing rate for such accounts, currently 0.10% Gross/AER. Following a maximum of four, seven day renewals (i.e. 28 days following the original maturity date), we will make a full repayment electronically to your Nominated Bank Account.
For maturing ISA accounts we will place your deposit in a ISA Call Account which is currently paying 0.10% Gross/AER until you contact us
No. Once a bond is fixed you cannot add funds to it during the term.
However you can top-up a maturing investment from your nominated bank account but we must receive these before the maturity date.
Statements will be issued after each interest payment date except for fixed term deposits of one year and under where a letter detailing interest at maturity will be issued.
In addition annual interest statements are automatically sent at the end of the tax year to all personal account holders that have earned interest in the previous tax year.
To change your address please complete and return the form that can be located here.
To change your nominated bank account please complete and return the form that can be located here.
Please complete the withdrawal request form that can be located here.
Please make cheques payable to United Trust Bank. At the moment the quickest way to send us money is electronically from your Nominated Bank Account. Cheques should be remitted from your Nominated Bank Account. Please include your name and United Trust Bank account number on the back of the cheque.