Persistence eventually pays off

Klara Hanrahan, one of UTB’s dedicated Asset Finance BDMs, was determined to show a successful East Anglian brokerage what a great service the Bank could offer them and their clients. Since taking over the patch at the start of 2018 Klara had made a point of making several trips up the A11 to Norwich to meet the team at Credo Asset Finance and in October last year managed to persuade them to submit a suitable proposal which was to refinance some yellow plant. The deal was accepted but frustratingly at the last minute the customer decided to capital raise via a remortgage instead. Close but no cigar.

Then, in mid-December, Credo presented another proposal, this time to assist a customer with the purchase of a new FMX Volvo 8×4 Tipper costing £148,000 plus VAT financed over 5 years. The deal received swift approval and was paid out in the first week of January. As a bonus for Credo the deal also qualified them for a ‘Golden Owl’ in UTB’s winter promotion which they exchanged for a classy Fortnum and Mason hamper to share amongst the team.

Lewis Buckley of Credo Asset Finance said: “I was really pleased to complete this deal with UTB, especially as we’d been really close to getting one over the line in October. The Bank agreed it quickly, the supplier was paid on time, our customer was very happy and on top of that we received a superb Fortnum’s hamper for the team. We’re looking forward to working with UTB again in the future.”

Klara Hanrahan commented: “Credo are a great company and I knew they’d be an excellent fit for UTB. But I know what it’s like, brokers have lots of choice and when they’ve been happy using other funders for years it’s a leap of faith to try something new. I’m grateful to Lewis for giving us that opportunity and now with this deal completed, and another one agreed and going through admin, I’m confident that we’ll build a strong, long term relationship to benefit Credo, their customers and United Trust Bank.