Only signatories for your trust will have access to online banking, which includes the ability to provide maturity instructions, change their personal details, and send secure messages.
There is no limit on how many signatories you can add to your account. If you would like to add more, please complete a mandate by heading to our ‘Change of details’ page here.
You will be redirected to a page hosted by our partner DocuSign, where you will find the form itself.
Please note, you will need to supply the existing signatories’ email addresses on the form so that they can agree to any changes you make.
If we are not able to confirm a new signatory’s identity electronically, we will ask you for a copy of their ID. We will let you know when we have updated the signatories.