Service worth
banking on
At UTB, we believe that people achieve more together. That’s why we’re dedicated to providing our customers with the support they need to go further.
United, we go further
We work hard to understand our customers’ financial needs, and our products and services are tailored to help you achieve your financial goals. Choosing the right bank is important, which is why we have a range of competitive products and rates to fit your needs.
We’re rated excellent on Trustpilot
Support is on hand for those who need it, and for when things don’t go to plan
We are committed to identifying and supporting customers who may require extra support, ensuring their needs are met with sensitivity and care.
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Accessibility
We’re committed to providing a website that is accessible to all of our customers, for further information please click below
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Change in financial circumstances
If you are worried about your financial situation, we can help.
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Help and Support
If you have a disability, a physical or mental health condition or if there has been a sudden change in your life, please click below to find out how we can support you
Building a better world, together
We know that our customers don’t just care about interest rates, that’s why we are also committed to doing our bit for the environment and giving back to the community.
Banking with UTB
Accessibility and convenience
Our products are flexible, catering to different needs. We offer several communication options, so you can contact us in the way that suits you best.
Responsiveness
We will respond quickly to enquiries and requests. If you call, you will be connected to a member of our UK-based team.
Fair treatment of all customers
We treat all customers fairly and with respect, regardless of background or financial status. We protect your funds and personal information complying with the latest confidentiality and privacy regulation. Our products and services are reviewed at least annually to ensure they continue to provide good value.
Continuous improvement
We regularly evaluate and enhance our products and services. Our team seeks customer feedback to help us improve.
Solutions designed for you
Our diverse team boasts a wealth of experience and expertise across banking sectors, and we are confident we can cater for most customers’ specific needs. Whether you’re an individual, business, charity or trust looking to grow your savings in the short or long term, or you are looking to borrow money for any of the following, we may have a solution to suit you.
– Buying, remortgaging, or making some home improvements
– Developing residential or commercial buildings, or funding the purchase of a new home before selling your current one
– Purchasing or refinancing a prestige or classic car or construction plant, agricultural and commercial vehicles or functioning machinery for your business
– Building houses or mixed commercial schemes or investing in other real estate
Our approachable team members are ready to answer any questions and provide any assistance you may need.
Transparency and honesty
We will provide clear, accurate, and comprehensive information about all our products and services.
An award winning bank
Ways to contact us
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Freephone – 0800 083 2228
Monday – Friday 9am – 5pm
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United Trust Bank, One Ropemaker Street, London, EC2Y 9AW
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Submit via our online contact form
