Financial difficulty

We’re here to help you find the right solution and support you through financial difficulty.

If you are worried about money because of the Covid-19 pandemic, you can find out more about what we can do on our Coronavirus support page.

Contact us before you get into financial difficulty so that we can help you get back on your feet. The Bank has measures in place to support you through this difficult time.

Free help and advice
The Money Helper – Get free, impartial information and tools on how to manage your money.
StepChange – Get expert advice and fee-free debt management, so you can tackle your debts.
National Debtline – Free help and advice on dealing with your debt.
Government Support – Check the government site for the latest advice and support on the coronavirus.
Citizens Advice – Advice on issues such as debt management and welfare benefits, housing, employment, and consumer complaints.