United Trust Bank (UTB) Mortgages has strengthened its Buy-to-Let (BTL) proposition with the appointment of experienced mortgage sales professional Frankie Kitchen as BTL Key Account Manager. The appointment reinforces the Bank’s commitment to growing its’ specialist BTL lending business and forging even stronger relationships with brokers.
Frankie, who joined UTB’s Mortgages Sales team as a BDM in September 2024, will work closely with Alex Alexandrou, Sales Director – BTL & Unregulated Bridging, and Andrew Ferguson, Commercial Director – Mortgages, BTL & Bridging, as well as and the wider BTL team, to support the delivery of the Bank’s ambitious growth strategy.
The appointment comes as UTB prepares to introduce a series of product and criteria enhancements to its Buy-to-Let proposition, continuing the significant investment made across the Bank’s Residential, Second Charge and Bridging businesses over the past year. Recent improvements to service, technology and lending criteria have helped deliver record mortgage business volumes. The BTL enhancements are scheduled to be revealed in the coming weeks.
Frankie’s immediate objectives focus on developing strategic relationships with key broker partners in the BTL market, increasing awareness of UTB’s enhanced Buy-to-Let proposition and supporting intermediaries with regular training, market updates and direct access to specialist expertise. Frankie will also play an important role in gathering broker feedback and liaising with the underwriting and proposition teams to help shape future product development, further improve broker journeys and ultimately deliver more successful outcomes for landlord customers.
Andrew Ferguson, Commercial Director – Mortgages, Buy-to-Let & Bridging at United Trust Bank, said: “We’re making significant investment in our Buy-to-Let proposition because we see a real opportunity to support brokers writing more specialist landlord business. Frankie’s appointment reflects the importance we place on building closer relationships with our broker partners and ensuring they have direct access to the people, expertise and support they need to succeed.
“This is only the beginning. Over the coming weeks we’ll be introducing a range of enhancements to our Buy-to-Let proposition, including improvements to both our processes and lending criteria, making it quicker and easier for brokers to place business with us. We’ve already seen the positive impact similar changes have had across our Residential and Second Charge businesses, contributing to record business volumes in June, and we’re confident our Buy-to-Let proposition will continue that momentum through the second half of the year.”
Commenting on his new role, Frankie Kitchen said: “I’m excited to be focusing on Buy-to-Let at such an important time for the business. We’ve been listening closely to brokers and there are some exciting developments on the way which I’m looking forward to sharing. My priority is to build even stronger relationships with our broker partners, helping them make the most of UTB’s specialist lending expertise and ensuring their feedback continues to shape how our proposition evolves.”