Grow with UTB

A new job opportunity with United Trust Bank.

New Lending Manager | Mortgages

A new opportunity to work in our Mortgages team where you will be responsible for the allocation of work, motivation and monitoring of  team of mortgage underwriters and assistant underwriters, processing first an  second charge lending products.

Job Reference: MG069-24
Department: Mortgages
Reporting to: Head of Underwriting 
Location: London 
Work pattern: Hybrid 

Open to Internal Applicants Only 

Job description

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Hybrid Role 

Role Purpose: 

To be responsible for the allocation of work, motivation and monitoring of  team of mortgage underwriters and assistant underwriters, processing first an  second charge lending products.


  • Make lending decisions in line with Credit Risk Policy and individual mandate level
  • Work alongside the Offer and Completion Manager and the Team Managers to provide internal training, coaching and monitoring of team members.
  • Work with the Sales Department and the Team Managers to provide external support to our network of national introducers
  • Assist in the allocation of new residential and buy to let applications, incoming post and pre-submission referrals
  • Ensure that applications are processed within set service standards and in line with key performance indicators
  • In the absence of the Underwriting Manager, complete people management activity within the team, including monthly 1 to 1’s, performance monitoring and objective reviews
  • Conduct regular first line quality checks and feedback results
  • Adhere to internal underwriting policy and regulatory requirements – FCA, PRA, Money Laundering, Prevention of Financial Crime, Data Protection etc
  • Identify opportunities and proactively make recommendations for continuous improvement
  • Undertake project and ad-hoc pieces of work at management request

Skills and Experience sought:

  • Previous underwriting, credit or lending exposure within a first or second mortgage environment
  • Strong understanding of the regulatory environment
  • Managing and prioritising work for a team of people
  • Liaising with Introducers and/or external customers
  • Currently holds a lending mandate
  • CeMAP qualified

About UTB

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UTB is a dynamic and expanding specialist bank that provides solutions to our customers and brokers, which help them achieve their ambitions. Recognised as being one of the most dependable and well-respected Specialist Banks in the UK, we were delighted to see our balance sheet exceed the £2bn mark in 2022.

Exceptional customer service and the ability to provide rewarding deposits accounts and flexible lending solutions have helped us to develop productive and enduring relationships with our customers. We understand that their success is our success and that the quality of our people and teams, is key to delivering special outcomes for them.

We also understand that the performance of our people is directly linked to the culture in which they work. There is a strong sense of community at UTB and as well as promoting a clear set of internal values, and providing a wealth of facilities for training, personal development, and team building, we run a busy and varied calendar of engagement and social activity. Typical recent examples include: Pizza Lunch Days and Coffee Catch-ups; London Marathon and Sahara Challenge Sponsorships; Success Sharing and Value Awards; and Awesome Autumn social events ranging from Theatre Trips, Cocktail Mixology, and Cookery Classes, to Go-karting, Mini Golf and Clay pigeon shooting.

Employee benefits

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  • Competitive Salary and Bonus package
  • 26 Days Holiday
  • 2 Wellbeing Days
  • Contributory Pension
  • Life Insurance / Income Protection / Critical Illness cover
  • Private Medical Insurance
  • Season Ticket Loans
  • Excellent career development opportunities and where appropriate sponsorship of a relevant qualification

Apply Now

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Thank you for your interest in our current vacancy. Please click the link below to complete your online application.

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