Grow with UTB

This is an office based role in the City of London 

Main Purpose

The Office Runner provides essential day‑to‑day operational support to ensure the smooth running of UTB’s office environment. This role plays a key part in maintaining a professional, efficient, and welcoming workplace by supporting Facilities, Front of House, and wider business teams with practical tasks and administrative duties. The Office Runner acts as a reliable, hands‑on presence across the office, ensuring tasks are completed promptly, colleagues’ needs are met, and service standards remain consistently high.

Responsibilities: 

• Conduct regular floor walks to identify issues and report them promptly to the Facilities team.
• Support with setting up meeting rooms, including furniture layout, refreshments, equipment checks, and resets.
• Assist with desk moves, small‑scale relocations, and general space organisation.
• Distribute deliveries internally and support with post, courier requests, and inter‑office mail runs.
• Assist FOH during peak times with greeting visitors, escorting guests, and preparing meeting areas
• Assist with basic facilities logs (e.g., stock levels, meeting room checks, maintenance trackers).

Skills and Experience sought: 

• Strong customer service mindset
• Reliability and attention to detail
• Organised, proactive, and willing to take initiative
• Good communication skills
• Practical, hands‑on approach to tasks
• Ability to work at pace and manage multiple small tasks
• Team‑oriented and adaptable

UTB is a dynamic and expanding specialist bank that provides solutions to our customers and brokers, which help them achieve their ambitions. Recognised as being one of the most dependable and well-respected Specialist Banks in the UK, we were delighted to see our balance sheet exceed the £2bn mark in 2022.

Exceptional customer service and the ability to provide rewarding deposits accounts and flexible lending solutions have helped us to develop productive and enduring relationships with our customers. We understand that their success is our success and that the quality of our people and teams, is key to delivering special outcomes for them.

We also understand that the performance of our people is directly linked to the culture in which they work. There is a strong sense of community at UTB and as well as promoting a clear set of internal values, and providing a wealth of facilities for training, personal development, and team building, we run a busy and varied calendar of engagement and social activity. Typical recent examples include: Pizza Lunch Days and Coffee Catch-ups; London Marathon and Sahara Challenge Sponsorships; Success Sharing and Value Awards; and Awesome Autumn social events ranging from Theatre Trips, Cocktail Mixology, and Cookery Classes, to Go-karting, Mini Golf and Clay pigeon shooting.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we’re committed to creating an inclusive environment for all employees. During the application process, you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes. This will be for a period of 6 months or longer with your permission. This helps us understand our applicants so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Thank you for your interest in our current vacancy. Please click the link below to complete your online application.

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