We will contact you two weeks before your bond matures to ask what you would like to do with the funds.
For online banking customers, we will also send you a text message to confirm your account is approaching maturity, and you can log in to provide your instructions from that day onwards. Please note, all signatories must have signed up or online instructions will not go through fully.
If you are not registered with us online, you can sign up here. We will send you your username and password by email. This will arrive in the form of a secure link. You will need to provide a few characters of your National Insurance number for security before being able to view the document. Please ensure you check your junk or spam folder in case our email should be diverted there.
If you don’t provide instructions before your maturity date, we will automatically transfer the full balance (including any interest earned) into your UTB Trustee Reserve Deposit Account.