How do I update the signatories on my account?

If you want to add or remove a signatory on your account, you will need to complete a new mandate found under the ‘Change of Business Signatory Form’ here. The form can be sent by email to [email protected] or by post to One Ropemaker Street, London, EC2Y 9AW. Please ensure any signatories to be removed also sign the mandate, otherwise we will not be able to remove them.

If we are not able to confirm a new signatory’s identity electronically, we will ask you for a copy of their ID. We will let you know when we have updated the signatories.