If you want to add or remove a signatory from your account, you will need to complete a new mandate form by visiting our ‘Change of details’ page here and following the steps under the ‘Changing Mandates’ section.
You will be redirected to a page hosted by our partner DocuSign, where you will find the form itself.
Please note, you will need to supply the existing signatories’ email addresses on the form so that they can agree to any changes you make.
If we are not able to confirm a new signatory’s identity electronically, we will ask you for a copy of their ID. We will let you know when we have updated the signatories.