United Trust Bank named Best Second Charge Lender at the 2021 Mortgage Strategy Awards

United Trust Bank (UTB) has been crowned ‘Best Second Charge Lender’ at the 2021 Mortgage Strategy Awards. It is the third time UTB’s Mortgage division have picked up this prestigious award and follows a year of huge disruption in the Second Charge Loan market due to the Covid-19 pandemic.

Many lenders chose or were forced to stop or severely restrict their lending in 2020. However, UTB decided to support brokers with a range of product and process enhancements including the introduction of lockdown beating technology. The Bank’s positive approach was widely welcomed by brokers across the country.

Buster Tolfree – Director – Mortgages, commented: “I’m delighted that the judges have recognised the great efforts UTB made to support brokers over the last year. We made considerable investments in technology, people and new products and processes to ensure we could continue to lend and operate with the minimum of disruption to brokers and customers. My team surpassed all expectations and overcame considerable challenges to deliver exceptional broker and customer service.”