United Trust Bank has won the Treating Customers Fairly award, as well as Highly Commended for Best Cash ISA Provider at the British Bank Awards 2026! The awards are organised by Smart Money People, the UK’s most comprehensive customer review platform for financial products and services.
Peer Jelendorf, CEO of Smart Money People said: “Congratulations to United Trust Bank for being named Treating customers fairly champion and highly commended for Best cash ISA provider. Reviews at Smart Money People frequently praise its straightforward application process and competitive rates across its savings products, particularly cash ISAs. Customers also value the efficiency of its online platform, alongside the helpful and accessible support. This recognition reflects the bank’s consistent commitment to customer-centric savings solutions and ability to combine competitive products with a reliable experience across its services. Congratulations to the United Trust Bank team on this achievement.”
Brian Todd- Deposits Director United Trust Bank, commented: – Delighted to see United Trust Bank recognised at this year’s British Bank Awards. Being named Treating Customers Fairly Champion, alongside being Highly Commended for Best Cash ISA Provider, is a fantastic reflection of the culture and commitment across our teams. These awards are driven by customer feedback, so this recognition really matters it highlights the focus we place on delivering straightforward products, consistent service, and doing the right thing for our customers every day. A big thank you to everyone across the business who continues to contribute to this.
