How does the rate differ from the standard easy access account?

The bonus easy access account includes an introductory interest rate for the first six months, which is higher than the rate offered on our standard easy access accounts. More information can be found in the Key Features Document here.

What is a bonus easy access account?

A bonus easy access account is like our standard easy access accounts, only you receive an additional introductory rate for the first six months.

The bonus easy access account is currently only available for our business and charity customers.

How can I transfer funds from an easy access account to a fixed term bond?

If you wish to switch from an easy access account to a fixed term bond, please login to your online banking and open your new desired account via the ‘New Application’ option. When you have done this, please send us a secure message to request the transfer, and make sure you confirm the amount you want moved across.

For our charity customers, please send us a secure message via your online banking with details of the new account you would like to open, and we will arrange the transfer for you.

Should you wish to keep the easy access account open, you will need to leave at least £5,000 in the balance.

How do I withdraw funds?

If you are an online banking user, simply login to your account, select the relevant easy access account and then choose the option ‘Make a Withdrawal’. You then just need to enter the amount you wish to withdraw and choose the date you would like the funds sent to you. Please note, to keep the account open you must have a balance of at least £5,000 left after the withdrawal.

Should you submit your withdrawal request by 5pm on a business day, the funds should reach your Nominated Bank Account on the same business day. Requests made after 5pm on a business day, or on a day that is not a business day, will be processed on the next business day.

If you make your withdrawal request in writing via post or by email and it is received by 2pm on a business day, the funds should reach your Nominated Bank Account on the same business day. Requests received after 2pm, or on a day that is not a business day, will be processed on the next business day.

For joint accounts or businesses and charities, the request must follow the signing rules and be received by the above respective times to be processed on the same day.

If you are not yet an online banking user, you can register your details here.

For more details, please see Sections E1.6 and E1.7 of our Terms and Conditions.

When will I receive a statement?

Statements are sent annually after interest is applied on 31 October each year.

Should you prefer more frequent statements, please send us a secure message via your online banking login or call us on 020 7190 5599 or freephone 0800 083 2228 between 9am and 5pm, Monday to Friday.

Can the rate change on my account?

Yes. The interest rate on our easy access accounts is variable. We will contact you when the rate changes on your account.

What rate am I getting on my account?

The interest rate on our easy access accounts is variable. To find out the current rate on your account, please login to your online banking and choose the account in question under the ‘Accounts’ page.

If you are not yet registered for online banking, you can sign up here.

How many easy access accounts can I open with United Trust Bank?

You are only allowed to open one easy access account, up to the maximum value of £100,000.

For our business and charity customers, you can also open a bonus easy access account alongside a regular easy access account, but can only have one of each, up to the maximum value of £100,000 per account.

What is the maximum amount I can invest in an easy access account?

The maximum amount you can deposit in an easy access account is £100,000.

The same limit applies to our bonus easy access account.