If you are an online banking user, simply login to your account, select the relevant easy access account and then choose the option ‘Make a Withdrawal’. You then just need to enter the amount you wish to withdraw and choose the date you would like the funds sent to you. Please note, to keep the account open you must have a balance of at least £5,000 left after the withdrawal.
Should you submit your withdrawal request by 5pm on a business day, the funds should reach your Nominated Bank Account on the same business day. Requests made after 5pm on a business day, or on a day that is not a business day, will be processed on the next business day.
If you make your withdrawal request in writing via post or by email and it is received by 2pm on a business day, the funds should reach your Nominated Bank Account on the same business day. Requests received after 2pm, or on a day that is not a business day, will be processed on the next business day.
For joint accounts or businesses and charities, the request must follow the signing rules and be received by the above respective times to be processed on the same day.
If you are not yet an online banking user, you can register your details here.
For more details, please see Sections E1.6 and E1.7 of our Terms and Conditions.