After you have successfully registered for online banking, your username and temporary password will be sent to you by email. This email should arrive within a few minutes. If it doesn’t, please check your junk or spam folders.
Once you have received this, please go to the online banking login screen here and enter your username and password.
Log in
First log in attempt for SMS Two Factor Authentication
Step 1 Once your username and temporary password have been received, please go to the Online Banking log in screen and enter the details, starting with your username:
Step 2 Enter your temporary password:
Step 3 Select ‘Continue’ to go to the next screen:
Step 4 You will receive a one-time passcode on your mobile phone:
Step 5 Enter the code on screen and select ‘Continue’:
Step 6 The Password is required to be changed. Enter your new password and select ‘Change’:
First log in attempt for ‘Push’ Two Factor Authentication
Step 1 Once your username and temporary password have been received, please go to the Online Banking log in screen and enter the details, starting with your username:
Step 2 Enter your temporary password:
Step 3 You will receive an ‘Auth’ request on your Mobile phone. Simply unlock your phone and select ‘Accept’ to progress to the next page:
Step 4 The password is required to be changed. Enter your new password and select ‘Change’: