How do I know you have received my deposit?

If you have provided us with a mobile number during your application, we will send you a text message each time you make a deposit to us. If it is a joint account, both parties will receive the text. This extends to businesses and charities, though please note only the named contact will receive the text.

If no mobile number has been provided, we will send you confirmation by post when your account has been fully funded. For our Notice Accounts, confirmation will be sent with each payment you make.

You may check at any time how much we have received by logging into your online banking or calling us on 020 7190 5599 between 9am and 5pm Monday to Friday.