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Frequently Asked Questions
You can find answers to many of our customer’s regularly asked questions here.

Online Banking
We have been contacting our personal customers and inviting them to register for Online Banking. If you are a personal customer and have not received our invitation and wish to register, please contact us using the form below. Once you have successfully registered, your username and temporary password will be sent to your registered address by post. Once you have received this letter, you can login by entering your username and password here.

For our Business and Charity customers, we are working on an online banking service and, once ready, we will invite you to register.


    Is your query about:*


    Maturity
    Additional account
    Change of details
    Other


    Maturity


    You can find answers to many of our customer’s regularly asked questions here.

    State below what you would like to do with your maturing funds at maturity. If you would like to add to the investment you can send us the funds by electronic bank transfer. If you would prefer to send us a cheque it should be made payable to United Trust Bank Limited. The funds must be received before the maturity date and come from your nominated bank account.


    Message *

    Please provide as much detail as possible in the message section below



    Additional account

    You can find answers to many of our customer’s regularly asked questions here.


    If you have online banking, please log in and select New Application to open an additional account. Alternatively provide us with the details of what term and how much you wish to invest and we issue confirmation as soon as the account has been opened.


    Product*

    Fixed
    Notice




    Message *

    Please provide as much detail as possible in the message section below



    Change of details

    You can find answers to many of our customer’s regularly asked questions here.


    If you have online banking you will be able to update your details once you have logged in. Alternatively provide us with the details of what you want to change and we will issue confirmation once complete.


    Message *

    Please provide as much detail as possible in the message section below



    Other

    You can find answers to many of our customer’s regularly asked questions here.


    Please give us as much details as you can about you enquiry.


    Message *

    Please provide as much detail as possible in the message section below





    *Mandatory fields