The best way to avoid missing your maturity date is to register for our online banking service, allowing you more freedom on when to supply your instructions.
If we don’t hear from you, we will automatically place your deposit into an easy access account at the bank’s prevailing rate, which will be notified to you. You can find the interest rate and useful product information in the product’s Key Features document here.
For maturing ISA accounts, if we don’t hear from you, your funds will be placed in an instant access Cash ISA at the prevailing account interest rate. This account tracks the Bank of England base rate (currently 4.50%) minus two per cent. The funds will retain their tax-free status within the ISA scheme while they are held in this Call Account.
There are options available paying a higher rate of interest so please don’t delay in telling us what you would like to do when your deposit matures.